In the inbound dock process, what does the unloader do?

• A. Place pallets into the right area for processing.
• B. Move pallets from the truck to pallet receive zones to be checked in and received.
• C. Verify items match the appointment.
• D. Down stack pallets for tall pallets.

Answer: (B)

In the inbound dock process, the unloader’s job is to physically move pallets from the trailer into the pallet receive zones so they can be checked in and received. This step gets goods off the truck and into the designated area where the receiving team scans, counts, and logs them. It isn’t about verifying items against an appointment (that happens during the receiving check-in) or down-stacking tall pallets (a different function). So the primary action is moving pallets from the truck to the pallet receive zones to begin the check-in and receiving process.