Which statement correctly matches the KPIs UPH, OTIF, and accuracy?

• A. UPH measures on-time delivery, OTIF measures accuracy of picking, and accuracy is inventory turnover
• B. UPH measures units per hour; OTIF measures on-time in-full; accuracy measures picking/shipping correctness
• C. UPH is weekly production, OTIF is order-to-fulfillment time, and accuracy is packaging quality
• D. UPH measures inventory accuracy; OTIF measures cycle time; accuracy measures on-time deliveries

Answer: (B)

Understanding these KPIs is about how throughput, completeness, and accuracy are measured in a fulfillment center. UPH stands for units per hour, capturing how many units are processed in an hour and reflecting throughput efficiency. OTIF means on-time in-full, indicating whether an order is delivered completely and on the promised time. Accuracy here refers to picking and shipping correctness—the right items, in the right quantities, packed and labeled correctly for shipment. This statement fits best because it aligns each KPI with its true meaning: UPH as units per hour, OTIF as on-time in-full, and accuracy as picking/shipping correctness. The other options mix up what each KPI measures—for example, UPH does not measure on-time delivery or weekly production, OTIF is not about picking accuracy or cycle time, and accuracy is not about inventory turnover or packaging quality.